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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ronnie Bush

Ronnie Bush

October 11, 2025

5  out of  5
rating by Ronnie Bush
"I had great customer service experience I won't forget for a while . I am signed up to receive a sort of update assessment of my policy to boot."
We responded:
"Thank you for your review, Ronnie! I'm happy to hear that you had a memorable experience with our customer service. It's great to know you're signed up for policy updates as well. If you have any questions or need further assistance, feel free to reach out anytime!"
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Udeni Abeykoon

October 10, 2025

5  out of  5
rating by Udeni Abeykoon
"Larissa buerano agent She is excellent worker really understand customers requirements very nice way explained to me with patient because so many questions ask give very nice way answers 100 present satisfied reply’s very happy Lu I work with her"
We responded:
"Thank you, Udeni! I'm happy to hear that our office was able to assist you so effectively and provide clear answers to all your questions. Your satisfaction is important to us, and we're grateful for your feedback. If there's anything else you need, feel free to reach out!"
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Jessica Rojas

October 10, 2025

5  out of  5
rating by Jessica Rojas
"My accountant rept Sharon Gilliam and she is great!"
We responded:
"Thank you, Jessica! I'm happy to hear that Sharon made a positive impression. Our team is dedicated to providing excellent service, and it's wonderful to know that Sharon is doing just that. If you have any questions or need further assistance, feel free to reach out!"
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Richard R

October 9, 2025

5  out of  5
rating by Richard R
"This office is always courteous and professional ."
We responded:
"Thank you, Richard! I'm happy to know that you find our office courteous and professional. We’re committed to maintaining this level of service. Let us know if we can assist with anything else!"
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Eduardo Velez

October 7, 2025

5  out of  5
rating by Eduardo Velez
"Excellent service from Sabrina Hughes at State Farm went above and beyond to help me with my insurance needs. Very patient, professional, and explained everything clearly. The process was quick and stress-free thanks to her dedication and great communication. I highly recommend Sabrina Hughes and the whole State Farm team for outstanding customer service!"
We responded:
"Thank you, Eduardo! I'm happy to hear about your positive experience with Sabrina. Her dedication and clear communication are truly valued by our office. We appreciate your recommendation and are here for any of your insurance needs!"
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Luis Apreza

October 7, 2025

5  out of  5
rating by Luis Apreza
"Muchas gracias a Lucia por su attention y explication sobre mi poliza"
We responded:
"¡Gracias, Luis! Me alegra saber que Lucia pudo ayudarte con tu póliza. Estamos comprometidos a brindar un excelente servicio. Si necesitas más ayuda, aquí estamos para lo que necesites. ¡Gracias por elegirnos!"
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Luis Corona

October 6, 2025

5  out of  5
rating by Luis Corona
"Excellent service"
We responded:
"Thank you, Luis! I'm happy to know you received excellent service. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
Profile photo of Maggie Liu

Maggie Liu

October 3, 2025

5  out of  5
rating by Maggie Liu
"Lilli 非常樂於助人,詳細地解答了我所有的問題。我非常感謝她的幫助。"
We responded:
"谢谢你的反馈,Maggie!我很高兴听到Lilli为你提供了详细的帮助并解答了你的问题。我们的团队始终致力于提供优质的服务。随时联系我们,如果你有其他问题或需要进一步的帮助"
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Juan Alonzo

October 2, 2025

5  out of  5
rating by Juan Alonzo
"An Absolute Game-Changer and Trusted Advisor Working with Lilli Li has been an absolute game-changer for my family's financial peace of mind. Before meeting her, navigating the world of insurance felt confusing and overwhelming. She instantly transformed that experience. From our very first consultation, Lilli demonstrated a level of expertise and clarity that is truly rare. She didn't just rattle off technical jargon; she took the time to explain every policy, rider, and premium structure in a way that was perfectly clear and easy to understand. She is incredibly patient—answering all my questions (even the repetitive ones!) with a genuine, friendly demeanor. What sets her apart is her commitment to personalized service. She didn't try to upsell or push generic solutions. Instead, she listened intently to my unique goals, financial situation, and concerns, crafting a plan that felt 100% tailored to my needs. It was obvious that her priority was ensuring I had the right coverage, not just making a sale. Thanks to Lilli, I now feel confident and secure in my coverage, knowing that my future and my family's future are properly protected. If you are looking for an insurance advisor who is knowledgeable, trustworthy, and genuinely cares about her clients, look no further. She is a five-star professional in every sense of the word."
We responded:
"Thank you, Juan, for taking the time to share your experience with us! I am truly delighted to hear that Lilli has made such a significant and positive impact on your family's financial peace of mind. Her unwavering dedication to providing clear and personalized service truly sets her apart from others in the field. It is wonderful to know that you feel confident and secure with your coverage, which is so important for peace of mind. If there is anything else we can assist you with or any further questions you may have, please do not hesitate to let us know!"
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Gregory Tull

October 2, 2025

5  out of  5
rating by Gregory Tull
"Our experience has been wonderful with agent/representative Lilli. She always makes herself available for calls, promptly addresses our concerns and follows up in a very timely manner. Should Lilli handle your account you are in luck. She's the best."
We responded:
"Thank you, Gregory! I'm happy to hear about your positive experience with Lilli. She truly values providing attentive and timely service. We appreciate your kind words and are here for any future needs you may have. Let us know if there's anything else we can assist with!"
Profile photo of Greg Ramos (ReMiXeDg)

Greg Ramos (ReMiXeDg)

October 1, 2025

5  out of  5
rating by Greg Ramos (ReMiXeDg)
"Nothing but a pleasure working with Larissa Buerano and her team. Wonderful people that take pride in what they do. A+ service I've recommended them to a bunch of friends and they too have told me nothing but good things about this firm."
We responded:
"Thank you, Greg! I'm so happy to hear that you enjoyed working with our team. We truly appreciate your recommendations to your friends and are delighted they had positive experiences too. If there's anything else we can assist you with, just let us know!"
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Victoria Edelstein

September 23, 2025

5  out of  5
rating by Victoria Edelstein
"Julie Shuman was very professional and caring agent. Pleasure to work."
We responded:
"Thank you, Victoria! We're glad to hear Julie provided you with professional and caring service. We appreciate your feedback. If you need anything else, feel free to reach out!"
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Linda Staubitz

September 15, 2025

5  out of  5
rating by Linda Staubitz
"Lilli Li, was very helpful . Love Talking Business with Her Give Her A 10"
We responded:
"Thank you, Linda! I'm delighted to hear that Lilli was able to assist you so effectively. It's wonderful to know you enjoy discussing business with her. If there's anything else we can do for you, just let us know!"
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edward

September 12, 2025

5  out of  5
rating by edward
"very good service"
We responded:
"Thank you, Edward! I'm happy you found our service very good. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Fabián Pavia

Fabián Pavia

September 11, 2025

5  out of  5
rating by Fabián Pavia
"La verdad este seguro cada vez es más caro y cuando me pegaron el carro no se hicieron responsables apesar que tenia cobertura total después me subieron sin saber no tengo tickes mi licencia limpia y creo se me hace injusto opino por si alguna persona más este pasando mismas citaciones"
We responded:
"Gracias, Fabián, por compartir tus pensamientos. Lamento que hayas tenido esa experiencia con tu seguro. Me gustaría entender mejor lo que ocurrió y ver cómo podemos ayudarte. Por favor, no dudes en contactarnos para discutirlo más a fondo. ¡Estamos aquí para ayudarte!"
Profile photo of Anthony Shaut

Anthony Shaut

September 10, 2025

5  out of  5
rating by Anthony Shaut
"Larissa's team continues to be helpful and responsive to all of our family insurance questions. Specifically, Alexis has went above and beyond to provide details about rates, discounts, etc. Would highly recommend."
We responded:
"Thank you, Anthony! I'm happy to hear that Larissa's team has been helpful and responsive to your family's insurance needs. Alexis is indeed a valuable part of our team, and I'm glad she could assist you with detailed information. We appreciate your recommendation! If you have any more questions or need assistance, feel free to reach out."
Profile photo of Kapila Kumara

Kapila Kumara

September 5, 2025

5  out of  5
rating by Kapila Kumara
"This is my first time to visit your place. I met Lilli and helped me. She is very helpful."
We responded:
"Thank you, Kapila! I'm happy to hear that Lilli was able to assist you during your visit. Our team is dedicated to providing helpful service, and it's great to know that you had a positive experience. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Raina Ni

Raina Ni

August 30, 2025

5  out of  5
rating by Raina Ni
"我是从geico转过来的,lilli李小姐真的非常有耐心,回答了我所有的问题,让我毫无疑虑的选择了把我的汽车保险转到state farm,谢谢。"
We responded:
"谢谢你的反馈,Raina!很高兴听到Lilli李小姐耐心地帮助了你,让你放心选择我们。我们一直努力为客户提供好的服务!如果你有其他问题或需要帮助,请随时告诉我们。"
Profile photo of Mauricio Urreiztieta

Mauricio Urreiztieta

August 29, 2025

5  out of  5
rating by Mauricio Urreiztieta
"Julie gave me fantastic customer service. She listened and was Quick to help me figure out my issue. She was very attentive and assured me with confidence that my issue was resolved to my expectations. She was such a delight to talk to."
We responded:
"Thank you, Mauricio, for sharing your experience! I'm happy to hear that Julie provided you with fantastic service and helped resolve your issue with confidence. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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bampo52

August 28, 2025

5  out of  5
rating by bampo52
"The office was very knowledgeable and informative and walked me through the process of understanding my rates"
We responded:
"Thank you for the review! I'm happy to know that our office could provide you with the information you needed and guide you through understanding your rates. We always aim to make the process as clear as possible. If you have any more questions or need further assistance, feel free to reach out!"
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Raymond Cortez

August 28, 2025

5  out of  5
rating by Raymond Cortez
"Customer service was fantastic. Agent was very professional and polite."
We responded:
"Thank you, Raymond! I'm happy to hear that you found our customer service fantastic and appreciated the professionalism and politeness of our team. We’re always here to assist you with any insurance needs or questions. Thanks for choosing us!"
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jenny lin

August 26, 2025

5  out of  5
rating by jenny lin
"服务很好 人也很有耐心 我会介绍朋友去他们家的"
We responded:
"谢谢你的五星好评,珍妮!我们办公室随时为您服务,我们很荣幸您选择我们来守护您最重要的一切。"
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Stephanie Serrano

August 25, 2025

5  out of  5
rating by Stephanie Serrano
"Bianca is an awesome agent to work with!"
We responded:
"Thank you, Stephanie! I'm happy to hear that Bianca made such a positive impact. Our team is dedicated to providing excellent service, and it's great to know we're meeting that goal. Let us know if there's anything else we can do for you!"
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cliford Michel

August 22, 2025

5  out of  5
rating by cliford Michel
"I had a great experience visit your office. Lucia di a superb job. She's very professional with excellent service. I highly recommend Miss for her great 😊 service"
We responded:
"Thank you, Cliford! I'm happy to hear about your positive experience with our office. Lucia is indeed a valuable part of our team, and I'm glad she provided you with excellent service. We appreciate your recommendation and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
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Jonathan Aztegui

August 20, 2025

5  out of  5
rating by Jonathan Aztegui
"I had the pleasure of working with Sabrina, and I couldn't be more impressed with their level of service. From the moment I reached out, they were not only professional but also genuinely attentive to my needs. They took the time to explain all my options in detail, answered all my questions with patience, and made sure I understood everything before making a decision. What really stood out was their ability to tailor the perfect insurance policy for me. I never felt rushed or pushed into anything Sabrina truly listened to what I was looking for and found the best solution to fit my situation. Communication was excellent throughout the process, and they kept me updated every step of the way. It's clear that they care deeply about their clients and are committed to providing outstanding service. I feel confident knowing I’m in good hands. Highly recommend Sabrina to anyone looking for a reliable, knowledgeable, and trustworthy insurance agent. Thank you for making what could’ve been a stressful process so easy and straightforward!"
We responded:
"Thank you, Jonathan, for sharing your experience! I'm happy to hear that Sabrina provided such attentive and personalized service. It's wonderful to know that she was able to tailor the perfect insurance policy for you and keep you informed throughout the process. Your recommendation means a lot to us. If you ever need further assistance, feel free to reach out!"