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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of DV Plumbing

DV Plumbing

June 8, 2026

5  out of  5
rating by DV Plumbing
"Thanks for your help Sharon!"
We responded:
"Thank you, DV Plumbing! I'm glad Sharon was able to assist you. We're always here if you need anything else!"
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Natalia Rosario

June 4, 2026

5  out of  5
rating by Natalia Rosario
"Bianca Jaramillo is always helpful, professional, and quick to respond. She makes everything easy and stress-free. Highly recommend!"
We responded:
"Thank you, Natalia! I'm so glad to hear that Bianca has been able to make your experience easy and stress-free. We appreciate your recommendation and are grateful to have you with us. Feel free to reach out if you need anything else!"
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Ronnie Bush

June 3, 2026

5  out of  5
rating by Ronnie Bush
"I had great customer service experience I won't forget for a while . I am signed up to receive a sort of update assessment of my policy to boot."
We responded:
"Thank you for your review, Ronnie! I'm happy to hear that you had a memorable experience with our customer service. It's great to know you're signed up for policy updates as well. If you have any questions or need further assistance, feel free to reach out anytime!"
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Joseph Larstanna

May 30, 2026

5  out of  5
rating by Joseph Larstanna
"I have been insured with State Farm (Larissa Buerano Agency) for over 7 years. I had a phone meeting with Sabrina Hughes yesterday to discuss ways to reduce my premiums on my auto policies. Sabrina was very helpful, knowledgeable and professional in every way possible. Sabrina successfully found ways to help reduce my premiums and for that I am thankful. I have another appointment this coming weds to discuss ways to reduce my Home Policy. Hopefully Sabrina will be able to help reduce my premiums on my Home policy as well. Thank you Sabrina! I’m looking forward to our call Weds. Thank you, Joe Larstanna"
We responded:
"Thank you, Joseph, for sharing your experience with us! I'm glad to hear that our team was able to assist you with your policies and help reduce your premiums. It's great to know you found the process knowledgeable and professional. We hope your upcoming appointment goes just as well, and that we can help with your other policy too. Feel free to reach out if you need anything else!"
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Kharen Santos

May 23, 2026

5  out of  5
rating by Kharen Santos
"Speaking to insurance companies are one of the top stressful situations everyone has to deal with BUT I have to say Lilli at State Farm made it feel like I was talking to a friend. She made the whole experience so pleasant and cheerful. She’s truly the only reason I’d use them for all my coverage."
We responded:
"Hey Kharen, thank you for taking the time to leave us a review! I'm really happy to hear that our team made your experience with us feel friendly and pleasant. We strive to make every interaction as stress-free as possible. We appreciate your support!"
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Jennifer Ann Dering

May 19, 2026

5  out of  5
rating by Jennifer Ann Dering
"Lucia was amazing very helpful and pleasant she helped me with ease."
We responded:
"Thank you for your review, Jennifer Ann! I'm happy to know you had a helpful and pleasant experience. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Pamela Delsante

May 15, 2026

5  out of  5
rating by Pamela Delsante
"Thank you Lucia, you have been very helpful setting up my safe driver app"
We responded:
"Thank you, Pamela! I'm happy to hear that Lucia was able to assist you with setting up your app. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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richard mcglynn

May 6, 2026

5  out of  5
rating by richard mcglynn
"Spoke with agent Sharon G. She was very thorough and professional. It was a pleasure speaking with her."
We responded:
"Thank you, Richard, for sharing your experience! I'm happy to hear that Sharon provided you with thorough and professional service. It's great to know you enjoyed your conversation with her. If you have any more questions or need assistance, feel free to reach out!"
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jacob stein

May 5, 2026

5  out of  5
rating by jacob stein
"Elizabeth went above and beyond to help me. She was patient, responsive, and made sure everything was handled properly from start to finish. It’s rare to find this level of service — I highly recommend her."
We responded:
"Thank you, Jacob, for your wonderful feedback! I'm delighted to hear that Elizabeth provided such exceptional service and ensured everything was managed smoothly. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Bren

April 29, 2026

5  out of  5
rating by Bren
"Today I had the pleasure in getting my homeowners insurance w Lilli Li. She was informative and knowledgeable. Thank you so much"
We responded:
"Thank you, Bren! I'm glad you found the service informative and knowledgeable for your insurance. We appreciate your feedback and are here to assist with any future needs. Let us know if there's anything else we can help with!"
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Vincent Tavernese

April 28, 2026

5  out of  5
rating by Vincent Tavernese
"Sharon Gilliam was extremely helpful in getting our insurance policies set up and updated for our short-term rental hospitality business. She handled adding our lender as an additional insured, made the necessary coverage updates, and quickly provided the ACORD 27 our bank required for closing. What stood out most was how responsive and proactive she was throughout the process. Even with tight timelines and a few back-and-forth items, she stayed on top of everything, communicated clearly, and made sure nothing slipped through the cracks. She also helped navigate underwriting requirements and got everything expedited when we needed it. Overall, she made what could have been a stressful process very smooth and straightforward. Highly recommend working with Sharon if you need someone reliable and efficient!"
We responded:
"Thank you, Vincent, for sharing your experience! I'm glad to hear that Sharon was able to assist you effectively with your insurance needs for your short-term rental business. Her dedication to ensuring everything was handled smoothly and efficiently is truly appreciated. If you have any more questions or need further assistance, feel free to reach out. Thanks for choosing us!"
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Udeni Abeykoon

April 26, 2026

5  out of  5
rating by Udeni Abeykoon
"Larissa buerano agent She is excellent worker really understand customers requirements very nice way explained to me with patient because so many questions ask give very nice way answers 100 present satisfied reply’s very happy Lu I work with her"
We responded:
"Thank you, Udeni! I'm happy to hear that our office was able to assist you so effectively and provide clear answers to all your questions. Your satisfaction is important to us, and we're grateful for your feedback. If there's anything else you need, feel free to reach out!"
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Christine

April 24, 2026

5  out of  5
rating by Christine
"Prompt service, Nicole is a pleasure to work with"
We responded:
"Thank you, Christine! I'm glad you had a positive experience with our service. We appreciate your feedback and look forward to assisting you with any future insurance needs. Let us know if there's anything else we can do for you!"
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Victoria Seidel

April 16, 2026

5  out of  5
rating by Victoria Seidel
"Everyone in the Forest Avenue office has always been so helpful, but I did have a video conference with Sabrina today and she was absolutely wonderful. She was so Informative regarding the products that State Farm offers and was also able to educate me on my current insurance plan and ways I can lower my rate. I have been with State Farm for 17 years now and they have always done right by me"
We responded:
"Thank you, Victoria, for your feedback! I'm happy that our team was able to provide you with valuable insights and assistance. We appreciate your 17 years of loyalty and are committed to supporting you with any future needs. Feel free to reach out if there's anything else we can assist with!"
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james carbonaro

April 13, 2026

5  out of  5
rating by james carbonaro
"I just had my Insurance Policy Review with Lilli Li, I must say Lilli answered all of my questions and concerns, adjustments were made and I'm very happy. Lilli Li is an amazing Account Representative who is kind, courteous and above all professional... Thank you Lilli and State Farm."
We responded:
"Thank you for your review, James! I'm glad to know that your policy review went smoothly and that your questions and concerns were addressed with professionalism and kindness. We appreciate your feedback and are here for any future needs you may have. Let us know if we can help with anything else!"
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Neha Egbert

April 10, 2026

5  out of  5
rating by Neha Egbert
"Alexis was very helpful when explaining the new drive safe program with state farm."
We responded:
"Thank you, Neha! I'm happy to hear that Alexis was able to assist you with the new Drive Safe program. Our team is dedicated to providing clear and helpful information. If you have any more questions or need further assistance, feel free to reach out!"
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Luciana Pizzimento

April 9, 2026

5  out of  5
rating by Luciana Pizzimento
"Lilli has been super helpful in getting my State Farm insurance transferred to another state. She was responsive to my calls, emails and helped me get all of my documentation together in time."
We responded:
"Thank you for your review, Luciana! I'm happy to know that our team was able to assist you effectively with your insurance transfer. We're committed to providing responsive and helpful service. If you need any further assistance, feel free to reach out!"
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Russell J Cirincione

April 7, 2026

5  out of  5
rating by Russell J Cirincione
"Marco was great in advising me on how to handle my events that may or may not be creditable claims. I appreciate him and his customer service in this case. I did have 3 phone calls with Marco. All calls were done in a professional way and fully answered. Thank you Marco!!"
We responded:
"Thank you, Russell, for your feedback! I'm glad you received helpful advice and professional service. Your appreciation is valued. If there's anything else you need, just let us know!"
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Gloria Cunningham

March 31, 2026

3  out of  5
rating by Gloria Cunningham
"I’ve had no issues with the insurance coverage—State Farm has always been a reliable choice, and I manage a fleet of vehicles for my company. However, I’ve experienced some difficulty getting timely responses from the local office staff. That issue has subsided with Sharon Gilliam coming on board. We are a fast past business, and our delivery vans depend on timely management and so having Sharon available as a resource is very helpful!"
We responded:
"Thank you for your feedback, Gloria. I'm glad to hear that Sharon has been a helpful resource for your business needs. I apologize for any previous delays in communication and appreciate your patience. If there's anything more we can do to support your fleet management, please don't hesitate to reach out."
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Nadia Gallas

March 30, 2026

5  out of  5
rating by Nadia Gallas
"We needed to update the insurance card for the replacement car insurance, and we got the help we needed right away. Always pleasant working with this office."
We responded:
"Thank you, Nadia! I'm happy to hear that our team could assist you promptly with updating your insurance card. It's always a pleasure working with you. If you need anything else, feel free to reach out!"
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Office Admin

March 30, 2026

5  out of  5
rating by Office Admin
"Always great to work with Larissa & Sharon quick reply and turn arounds for COI's."
We responded:
"Thank you for your kind words! I'm glad to hear that our quick responses and efficient service have been helpful. If there's anything else we can do for you, just let us know!"
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Bruce T

March 26, 2026

5  out of  5
rating by Bruce T
"Sharon Gilliam comfirmed that a bill was paid"
We responded:
"Thank you, Bruce, for the wonderful feedback! I'm happy to hear that Sharon was able to provide the document promptly. Our team is dedicated to ensuring a smooth and efficient experience for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Johnny Xu

March 25, 2026

5  out of  5
rating by Johnny Xu
"Thanks Lilli 👍"
We responded:
"Thank you, Johnny! I'm happy to see your positive rating. Our team is dedicated to providing excellent service. If you have any questions or need further assistance, feel free to reach out!"
Profile photo of Tiffany Lewis

Tiffany Lewis

March 19, 2026

5  out of  5
rating by Tiffany Lewis
"I highly recommend this insurance agency. Pamela provided exceptional service she was knowledgeable, informative, and made the process of setting up my auto, life, and renters insurance smooth and stress free. It was a pleasure working with her. Additionally, every interaction I’ve had with the office staff has been professional and courteous. Overall, an excellent experience. I would confidently recommend them to others."
We responded:
"Thank you, Tiffany! I'm so happy to hear about your positive experience with Pamela and our team. We strive to make the insurance process as smooth and stress-free as possible, and it's great to know we achieved that for you. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Tareq Alrowhani

March 16, 2026

5  out of  5
rating by Tareq Alrowhani
"Sharon helped me find the best insurance at a great rate. Other companies were quoting me double or triple the price. I’m very thankful for her help!"
We responded:
"Thank you, Tareq! I'm happy to hear that Sharon was able to assist you in finding the best insurance at a great rate. We appreciate your feedback and are grateful for your trust in us. If you need anything else, feel free to reach out!"