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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Victoria Seidel

Victoria Seidel

April 16, 2026

5  out of  5
rating by Victoria Seidel
"Everyone in the Forest Avenue office has always been so helpful, but I did have a video conference with Sabrina today and she was absolutely wonderful. She was so Informative regarding the products that State Farm offers and was also able to educate me on my current insurance plan and ways I can lower my rate. I have been with State Farm for 17 years now and they have always done right by me"
We responded:
"Thank you, Victoria, for your feedback! I'm happy that our team was able to provide you with valuable insights and assistance. We appreciate your 17 years of loyalty and are committed to supporting you with any future needs. Feel free to reach out if there's anything else we can assist with!"
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james carbonaro

April 13, 2026

5  out of  5
rating by james carbonaro
"I just had my Insurance Policy Review with Lilli Li, I must say Lilli answered all of my questions and concerns, adjustments were made and I'm very happy. Lilli Li is an amazing Account Representative who is kind, courteous and above all professional... Thank you Lilli and State Farm."
We responded:
"Thank you for your review, James! I'm glad to know that your policy review went smoothly and that your questions and concerns were addressed with professionalism and kindness. We appreciate your feedback and are here for any future needs you may have. Let us know if we can help with anything else!"
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Neha Egbert

April 10, 2026

5  out of  5
rating by Neha Egbert
"Alexis was very helpful when explaining the new drive safe program with state farm."
We responded:
"Thank you, Neha! I'm happy to hear that Alexis was able to assist you with the new Drive Safe program. Our team is dedicated to providing clear and helpful information. If you have any more questions or need further assistance, feel free to reach out!"
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Luciana DiFrancesco

April 9, 2026

5  out of  5
rating by Luciana DiFrancesco
"Lilli has been super helpful in getting my State Farm insurance transferred to another state. She was responsive to my calls, emails and helped me get all of my documentation together in time."
We responded:
"Thank you for your review, Luciana! I'm happy to know that our team was able to assist you effectively with your insurance transfer. We're committed to providing responsive and helpful service. If you need any further assistance, feel free to reach out!"
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Russell J Cirincione

April 7, 2026

5  out of  5
rating by Russell J Cirincione
"Marco was great in advising me on how to handle my events that may or may not be creditable claims. I appreciate him and his customer service in this case. I did have 3 phone calls with Marco. All calls were done in a professional way and fully answered. Thank you Marco!!"
We responded:
"Thank you, Russell, for your feedback! I'm glad you received helpful advice and professional service. Your appreciation is valued. If there's anything else you need, just let us know!"
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Gloria Cunningham

March 31, 2026

3  out of  5
rating by Gloria Cunningham
"I’ve had no issues with the insurance coverage—State Farm has always been a reliable choice, and I manage a fleet of vehicles for my company. However, I’ve experienced some difficulty getting timely responses from the local office staff. That issue has subsided with Sharon Gilliam coming on board. We are a fast past business, and our delivery vans depend on timely management and so having Sharon available as a resource is very helpful!"
We responded:
"Thank you for your feedback, Gloria. I'm glad to hear that Sharon has been a helpful resource for your business needs. I apologize for any previous delays in communication and appreciate your patience. If there's anything more we can do to support your fleet management, please don't hesitate to reach out."
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Nadia Gallas

March 30, 2026

5  out of  5
rating by Nadia Gallas
"We needed to update the insurance card for the replacement car insurance, and we got the help we needed right away. Always pleasant working with this office."
We responded:
"Thank you, Nadia! I'm happy to hear that our team could assist you promptly with updating your insurance card. It's always a pleasure working with you. If you need anything else, feel free to reach out!"
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Office Admin

March 30, 2026

5  out of  5
rating by Office Admin
"Always great to work with Larissa & Sharon quick reply and turn arounds for COI's."
We responded:
"Thank you for your kind words! I'm glad to hear that our quick responses and efficient service have been helpful. If there's anything else we can do for you, just let us know!"
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Bruce T

March 26, 2026

5  out of  5
rating by Bruce T
"Sharon Gilliam comfirmed that a bill was paid"
We responded:
"Thank you, Bruce, for the wonderful feedback! I'm happy to hear that Sharon was able to provide the document promptly. Our team is dedicated to ensuring a smooth and efficient experience for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Johnny Xu

March 25, 2026

5  out of  5
rating by Johnny Xu
"Thanks Lilli 👍"
We responded:
"Thank you, Johnny! I'm happy to see your positive rating. Our team is dedicated to providing excellent service. If you have any questions or need further assistance, feel free to reach out!"
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Tiffany Lewis

March 19, 2026

5  out of  5
rating by Tiffany Lewis
"I highly recommend this insurance agency. Pamela provided exceptional service she was knowledgeable, informative, and made the process of setting up my auto, life, and renters insurance smooth and stress free. It was a pleasure working with her. Additionally, every interaction I’ve had with the office staff has been professional and courteous. Overall, an excellent experience. I would confidently recommend them to others."
We responded:
"Thank you, Tiffany! I'm so happy to hear about your positive experience with Pamela and our team. We strive to make the insurance process as smooth and stress-free as possible, and it's great to know we achieved that for you. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Tareq Alrowhani

March 16, 2026

5  out of  5
rating by Tareq Alrowhani
"Sharon helped me find the best insurance at a great rate. Other companies were quoting me double or triple the price. I’m very thankful for her help!"
We responded:
"Thank you, Tareq! I'm happy to hear that Sharon was able to assist you in finding the best insurance at a great rate. We appreciate your feedback and are grateful for your trust in us. If you need anything else, feel free to reach out!"
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Paula Gregory

March 15, 2026

5  out of  5
rating by Paula Gregory
"I've been using state Farm for over 30 years and having several polices with them. I would never go anywhere else. The service has always been amazing. I recently needed to go over information on my residence and Sabrina was beyond helpful."
We responded:
"Thank you, Paula, for your wonderful feedback! I'm delighted to know that you've been with us for over 30 years and have had such a positive experience. We truly appreciate your loyalty and are always here to help with anything you need. Thanks for choosing us!"
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Josafat Hernandez

March 12, 2026

1  out of  5
rating by Josafat Hernandez
"I sincerely hope you don’t have the same issues with Larissa State Farm in state island.. I was paying almost 2 times that I’m paying now.. I try really hard to save with them call many times to see if they can lower payment.. they always tell me couple points in you licenses.. I had 2 insurance cars I remove 1. instead of giving me the discount they increase the payment just because they say that it was a package so I didn’t get any money back…. Then when I replace them I call them because they charge me 2 months I call them again claiming for it and I’m waiting for my refund….I suggest take a look very closely"
We responded:
"Hi Josafat, I’m sorry to hear about your frustration. While we can’t discuss account details publicly, we do want to look into this and help. Insurance is highly personalized and each situation is unique, so changes like removing or adding a vehicle can affect discounts and bundling in different ways. Please call us at 718-727-1000 so we can follow up with you directly."
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Alissa Nierenberg

March 9, 2026

5  out of  5
rating by Alissa Nierenberg
"Speedy and efficient response from Alexis Boyd’s."
We responded:
"Thank you, Alissa! I'm happy to hear that Alexis provided you with a speedy and efficient response. Our team is dedicated to delivering excellent service. Let us know if there's anything else we can assist you with!"
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zani loka

March 7, 2026

5  out of  5
rating by zani loka
"The best team always they do the best to help us"
We responded:
"Thank you, Zani! I'm happy to hear that our team has been able to assist you effectively. We’re committed to providing the best service possible. If you ever need anything else, feel free to reach out!"
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Kareem Karim

March 5, 2026

5  out of  5
rating by Kareem Karim
"Bianca here at State Farm is amazing she not only made sure I got the best quote & walked me through everything. She went above and beyond to make sure I was satisfied with what I was paying and giving me the best options for insuring my vehicles. Was patient with me didn’t rush and listened as I spoke great service."
We responded:
"Thank you for your review, Kareem! I'm happy to hear that Bianca provided you with such attentive and thorough service. It's great to know she helped you find the best options for your vehicles. We appreciate your feedback and are always here to assist with any other needs!"
Profile photo of Montaser Elz

Montaser Elz

February 24, 2026

5  out of  5
rating by Montaser Elz
"I had been struggling with an ongoing issue with my policy and had gone back and forth with the insurance company for some time. Thankfully, I spoke with Juie at State Farm, and she was fantastic. Julie took the time to thoroughly explain what was going on with my policy and provided excellent customer service. This review is specifically for Julie’s customer service—she was patient, clear, and really helped resolve my concerns. Highly recommend her."
We responded:
"Montaser, thank you for your feedback! I'm happy to know that your policy concerns were addressed and that you received such great service. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Profile photo of Alejandra Lopez

Alejandra Lopez

February 18, 2026

5  out of  5
rating by Alejandra Lopez
"Sharon Gilliam is always very helpful and available to answer our questions regarding our policy. I highly recommend!"
We responded:
"Alejandra, thank you for your feedback! I'm happy to hear that Sharon was able to assist you and answer all your questions about your insurance policy. Our team is dedicated to providing helpful and informative service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Norberto Garcia

February 6, 2026

5  out of  5
rating by Norberto Garcia
"Elizabeth rivera fue una experiencia increíble, fue amable estaba al pendiente de mis preguntas me hiso obtener un seguro rapido"
We responded:
"¡Gracias, Norberto! Me alegra saber que Elizabeth te brindó una experiencia tan positiva y te ayudó con tus preguntas. Estamos aquí para ayudarte con cualquier otra cosa que necesites. ¡Gracias por elegirnos!"
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O D

February 5, 2026

5  out of  5
rating by O D
"Bianca was extremely helpful and professional. Made the transition of changing insurers extremely simple."
We responded:
"Thank you, O D! I'm happy to hear that our office was able to assist you so effectively. We strive to make transitions as smooth as possible for our customers. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Nelson Tiros

January 31, 2026

5  out of  5
rating by Nelson Tiros
"Highly recommend Larissa Buerano Agency. Sharon Gilliam has been really helpful and guided me with my commercial insurance."
We responded:
"Nelson, thank you for your recommendation! I'm happy to hear that Sharon was able to assist you with your insurance needs. Our team is dedicated to providing excellent service, and it's wonderful to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Brian Reich

January 31, 2026

5  out of  5
rating by Brian Reich
"I had the pleasure of having a consultation with Sabrina Hughes, Account Representative. Mrs Hughes was able to answer all my questions and provide solutions to my issues."
We responded:
"Thank you, Brian! I'm happy to hear that Sabrina was able to assist you effectively and provide the solutions you needed. Our team is dedicated to offering knowledgeable and helpful service. If you have any more questions or need further assistance, feel free to reach out!"
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nora H

January 29, 2026

5  out of  5
rating by nora H
"Vincent Sica and the team at State Farm are absolutely wonderful to work with. He is knowledgeable, patient, and always takes the time to explain my coverage options clearly. I truly feel like he has my best interest in mind and makes insurance easy and stress-free. I highly recommend Vincent to anyone looking for reliable and trustworthy service."
We responded:
"Thank you for your kind words, Nora! I'm so happy to hear that our team have made your experience with us easy and stress-free. We’re grateful for your recommendation and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Abdulla Saleh

January 27, 2026

5  out of  5
rating by Abdulla Saleh
"Lilli li made dealing with insurance so smooth and appreciate the immediate response and answers to any questions"
We responded:
"Abdulla, thank you for sharing your experience! I'm happy to hear that Lilli made your insurance process smooth and provided prompt responses to your questions. Our team is dedicated to offering excellent service. If you need anything else, feel free to reach out!"