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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of David Albro

David Albro

October 14, 2026

4  out of  5
rating by David Albro
"I worked with Katherine Almonte and she was very detailed, quick to respond and easy to work with."
We responded:
"Thank you for your review, David. I'm glad to hear that Katherine was able to assist you with such attention to detail and responsiveness. We always aim to make the process as smooth as possible. Let us know if we can help with anything else!"
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Marie Vargas

October 14, 2026

5  out of  5
rating by Marie Vargas
"I had a very good experience working with Sharon for my father’s house insurance. She went above and beyond to keep the communication going and answer any questions and ongoing issues. I had I definitely recommend excellent customer service."
We responded:
"Thank you, Marie! I'm glad to hear that Sharon provided such excellent service for your father's house insurance. Keeping communication open and addressing any questions is important to us. We appreciate your recommendation! Feel free to reach out if you need anything else!"
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Max Borgen

October 14, 2026

5  out of  5
rating by Max Borgen
"Sharon Gilliam was very patient and helpful. Great service."
We responded:
"Hey, Max! Thank you for taking the time to recognize Sharon and the patience and care she showed while helping with your homeowners insurance. It's wonderful to know our team was easy to reach and able to assist you promptly. We appreciate you choosing our office and look forward to being here whenever you need us!"
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Annette

October 10, 2026

5  out of  5
rating by Annette
"Alexis Boyce is incredibly responsive, helpful, and informative. She handles everything promptly, the very same day, and I never have to follow up or chase her for an answer. Her professionalism, reliability, and outstanding customer service truly makes a difference."
We responded:
"Thank you, Annette! I'm so happy to hear that Alexis has been able to provide you with such responsive and reliable service. Her dedication to professionalism and customer care is something we truly value. We're here for you, so feel free to reach out if you need anything else!"
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Wanda Mckinley

October 9, 2026

5  out of  5
rating by Wanda Mckinley
"Everything went well the employee was very professional and knowledgeable it was a pleasure"
We responded:
"Thank you, Wanda, for taking the time to share your experience! I'm happy to hear that our team provided you with professional and knowledgeable service. It’s always a pleasure to assist you!"
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akeim sturkey

October 8, 2026

5  out of  5
rating by akeim sturkey
"my agent has been a tremendous help. she got me an affordable quote very fast and i closed that day. i highly recommend. They’ve assisted me on some issues i’ve had and im very satisfied with them. thank you for the great service almost a year later."
We responded:
"Akeim, thank you for sharing your experience! I'm happy to hear that Pamela was able to assist you quickly and provide an affordable quote. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Russell Red

September 30, 2026

5  out of  5
rating by Russell Red
"I had a wonderful experience working with Lilli Li at the (Larissa Buerano) State Farm office in Staten Island.

Lilli was incredibly helpful throughout the entire process. She took the time to explain everything clearly, answered all of my questions, and made the transition smooth and easy. She was professional, knowledgeable, patient, and genuinely pleasant to work with.

I really appreciated how attentive she was and how she made sure I understood all of my options. It's refreshing to work with someone who truly takes the time to help their customers.

I highly recommend Lilli and the Larissa Buerano State Farm office!"
We responded:
"Thank you, Russell! I'm so happy to hear about your positive experience with Lilli at our office. It's great to know she was able to make the process smooth and easy for you while providing clear explanations and attentive service. We truly appreciate your recommendation and are glad to have you as part of our office family. Feel free to reach out if you need anything else!"
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Greta Vergara

September 21, 2026

5  out of  5
rating by Greta Vergara
"Sharon Gilliam has been an amazing agent. She thoroughly explained to us our policies. Was very patient in making sure that we understood it and followed up with us to make sure that everything is accurate. She's a gem to work with because she will go above and beyond. Highly recommend her!"
We responded:
"Greta, I'm so happy to hear about your positive experience with Sharon. It's great to know she took the time to explain your policies and ensure everything was clear and accurate. We appreciate your recommendation!"
Profile photo of Margaret Franceschini

Margaret Franceschini

September 21, 2026

5  out of  5
rating by Margaret Franceschini
"While leasing my new car, Larissa spent an hour with the dealer for the auto insurance took care of all the paperwork and gave me a wonderful quote. Then when I had to transition from one home to a new home, she was there to take care of the homeowners insurance quickly she did all the paperwork, and when I needed the change of address, she made sure to renew the auto registration she took care of all the paperwork very very professional"
We responded:
"Thank you, Margaret! I'm happy to hear that I could assist with both your auto and homeowners insurance needs during your transitions. It's great to know that the process was smooth and professional for you. Let us know if we can help with anything else!"
Profile photo of Heshy Augenbaum

Heshy Augenbaum

September 18, 2026

5  out of  5
rating by Heshy Augenbaum
"Larissa Buerano from State Farm was extremely polite, professional, and responsive. She handled everything swiftly and efficiently. Highly recommended!"
We responded:
"Thank you, Heshy, for taking the time to leave us such a positive review! I'm happy to hear that you found our service polite, professional, and responsive. Your recommendation means a lot to us. We're always here if you need anything else!"
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Salvatore Como

September 17, 2026

5  out of  5
rating by Salvatore Como
"Called the office and Larissa was wonderful. She walked me through and got what I needed for my home insurance and was helpful in telling me all the details about the policy. Thank you"
We responded:
"Salvatore, thank you for your kind words! I'm happy to hear that our office was able to assist you with your insurance needs and provide you with all the necessary details. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Profile photo of Tee Love

Tee Love

September 16, 2026

5  out of  5
rating by Tee Love
"This State Farm Insurance Branch is definitely the one to visit. Kyle was very thorough, knowledgeable, and patient. He went through all insurance options explained every detail very clearly. I walked out of that office with one of the best deals they can offer. Hats off to Kyle and his Team, and keep up the great work!"
We responded:
"Thank you, Tee! I'm happy to hear about your positive experience with Kyle and our team. It's great to know you felt well-informed and got a deal you're satisfied with. We appreciate your support and look forward to assisting you with any future needs. Feel free to reach out if you need anything else!"
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Jason Hayes

September 16, 2026

5  out of  5
rating by Jason Hayes
"Always easy to deal with. Nice office and friendly people who know what they are doing and help quickly. Customer for almost 50 years."
Profile photo of Richard Mo

Richard Mo

September 16, 2026

5  out of  5
rating by Richard Mo
"The staff was very helpful went above and beyond got back to me the same with the quote very pleased definitely recommend to friends and families"
We responded:
"Richard, thank you for taking the time to leave us a review! I'm happy to hear that our team was able to assist you promptly and exceed your expectations. Your recommendation means a lot to us. We're always here if you need anything else!"
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cesar C

September 15, 2026

5  out of  5
rating by cesar C
"Great listening to my problems and quick responses"
We responded:
"Cesar, thank you for taking the time to leave us a review! I'm happy to hear that you felt heard and received quick responses from our office. We're here to make things easier for you. Let us know if we can help with anything else!"
Profile photo of Naveen Punn

Naveen Punn

September 15, 2026

5  out of  5
rating by Naveen Punn
"Great experience 👍"
We responded:
"Hey, Naveen! Thank you for choosing our office for your life insurance and for leaving us five stars. We appreciate hearing that your experience was great and that our team made everything quick and easy!"
Profile photo of Wayne Graham

Wayne Graham

September 12, 2026

5  out of  5
rating by Wayne Graham
"Alexis was very informative and knowledgeable
She gave me all the information that I required for the transfer of my auto insurance to the new vehicle."
We responded:
"Wayne, thank you for taking the time to leave us a review! I'm glad Alexis was able to provide you with all the information you needed for your insurance transfer. We appreciate your feedback and are here to help if you need anything else!"
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jamie b

September 3, 2026

5  out of  5
rating by jamie b
"The best in every aspect - cost, , communication etc, And always so helpful."
We responded:
"Jamie, thank you for taking the time to leave us a review! I'm happy to hear that you find our service helpful and that we meet your expectations in cost and communication. We appreciate your support!"
Profile photo of Yvette Collins

Yvette Collins

September 1, 2026

5  out of  5
rating by Yvette Collins
"It was so nice working with Elizabeth. She was very helpful"
We responded:
"Yvette, thank you for taking the time to leave us a review! I'm glad to hear that Elizabeth was able to assist you and make your experience a positive one. We're always here to help if you need anything else!"
Profile photo of Angel Sampaga

Angel Sampaga

August 27, 2026

5  out of  5
rating by Angel Sampaga
"I had the opportunity to work with Sharon Gilliam; she was prompt, courteous, and was able to complete my request timely. I have been a customer of this agency for over 12 years and I will continue to be a customer going forward."
We responded:
"Angel, thank you for taking the time to leave us a review! I'm happy to hear that Sharon provided you with prompt and courteous service. It's wonderful to know you've been with us for over 12 years, and we look forward to continuing to serve you. Feel free to reach out if you need anything else!"
Profile photo of Chris Diglio

Chris Diglio

August 20, 2026

5  out of  5
rating by Chris Diglio
"Highly Recommend. Pamela helped set up my home insurance. She was the best! Informative, knowledgeable, understanding and most importantly made the process easier."
We responded:
"Chris, thank you for taking the time to leave us a review! I'm so happy to hear that Pamela was able to assist you with setting up your home insurance and make the process easier for you. We always aim to provide informative and understanding service. We're always happy to help if anything comes up."
Profile photo of Lorenzo DeLuca

Lorenzo DeLuca

August 18, 2026

5  out of  5
rating by Lorenzo DeLuca
"painless and efficient"
We responded:
"Lorenzo, thank you for taking the time to leave us a review! I'm happy to hear that your experience was both painless and efficient. We're always here to help if anything comes up."
Profile photo of Lisa DeRienzo

Lisa DeRienzo

August 17, 2026

5  out of  5
rating by Lisa DeRienzo
"Agent Lilli Li was so knowledgeable and so easy to work with, with my insurance questions and needs."
We responded:
"Thank you, Lisa! I'm happy to hear that Lilli was able to assist you with your insurance questions and needs. We strive to make every interaction as smooth and informative as possible. Feel free to reach out if you need anything else!"
Profile photo of Steven Zielinski

Steven Zielinski

August 15, 2026

5  out of  5
rating by Steven Zielinski
"Mr. Kyle Rivera was very helpful and just very nice to talk to. Yes, I spoke with an actual person and helped me right along with everything and answered all my questions."
We responded:
"Thank you, Steven! I'm glad to hear that Kyle was able to assist you and make the process smooth. We appreciate your feedback and are here to help if you have any more questions. Thanks for choosing us!"
Profile photo of Eric Gauthier

Eric Gauthier

August 14, 2026

5  out of  5
rating by Eric Gauthier
"I’ve been with State Farm for home and Auto insurance for over 15 years now. Never had a single bad experience with insuring or claiming."
We responded:
"Eric, thank you for taking the time to leave us a review! I'm happy to hear that you've had such a positive experience with us over the past 15 years. It's always our goal to provide reliable service for your home and auto insurance needs. We're always here if you need anything else!"